How to recover from a tech-support scam

By: Kaitlin Pitsker

It starts when you see a notification that your computer is sending an error message or is infected with a virus. Maybe you (rightly) shrug it off as just another scam. But maybe you panic, call the number on the screen, and listen to someone posing as a Microsoft technician offer to fix the problem if you allow him to gain remote access to your computer. You give him the go-ahead.Uh-oh.... READ MORE

Here’s what “virtual reality” is really like

By: Frazier Moore

It doesn’t take a high-tech headset to see that virtual reality (VR) is the rage. It’s being touted as the future for all things sensory — from games to film and television, from storytelling to visual art.My response as a television critic — and as a dyed-in-the-wool TV viewer — is to ask what this all means to me.I am not typically an early adopter. My beat... READ MORE

Scams can lurk in your Google Alerts

By: Bob Niedt

Google Alerts are designed to keep you up-to-date on the latest online chatter surrounding your chosen areas of interest. It’s simple to sign up, pick any topic, and receive alerts by email as Google finds relevant new results.But hidden dangers can lurk in the links that land in your inbox on a weekly, daily or even real-time basis.Always evolving scammers are succeeding in getting... READ MORE

Fashionable tech can help you keep fit

By: Sally Abrahms

Salvatore Angelone has gym equipment in his Fremont, N.H., house that didn’t exactly get a workout. But last April, the financial services project manager donned a “smart shirt” made by OMSignal, a technology company that works with fashion brands.“It was a game changer,” said Angelone, 52. “I’m in the best shape of my life.”The form-fitting... READ MORE

Virtual doctor visits offer convenience

By: Matthew Perrone

When you’re coming down with a cold, there are a few items you typically reach for to start feeling better: cough drops, herbal tea, maybe an over-the-counter medication.For most of us, though, a smartphone wouldn’t top that list. But that may change as healthcare companies increasingly steer customers toward streaming video apps that connect patients with doctors online.The... READ MORE

Technology’s benefits vs. (privacy) costs

By: Anick Jesdanun and David Hamilton

This year, consumers will be entrusting even more of our lives and intimate details to our technologically advanced cars, homes, appliances and even toys — and to the companies that build them.Are we ready for that?You might, for instance, like the idea of turning on your TV with a spoken command — no more fumbling for the remote! But for that to work, the TV needs to be... READ MORE