Search Directory: Medical
Detailed Search by ZIP Code
Keeping Virginians Connected For many of us, staying connected with family and friends, making doctor appointments, or asking for help are as easy as picking up a telephone. But for many adults experiencing mild to severe age-related hearing loss,...VIEW DETAILS VISIT WEBSITE
Keeping Virginians Connected
For many of us, staying connected with family and friends, making doctor appointments, or asking for help are as easy as picking up a telephone. But for many adults experiencing mild to severe age-related hearing loss, making a phone call isn’t easy at all. But luckily, there are many resources available to make communicating by telephone accessible and reliable for everyone in Virginia.
The Virginia Department for the Deaf and Hard of Hearing (VDDHH) and Virginia Relay provide the most up-to-date technologies and specialized telecommunication equipment to enable people who are Deaf, Hard of Hearing, DeafBlind, or who have difficulty speaking to communicate by phone, including:
- Virginia Relay – A public service of VDDHH, Virginia Relay connects people who are Deaf, Hard of Hearing, DeafBlind or who have difficulty speaking with standard telephone users, relaying the conversation between both parties. Anyone may initiate a Virginia Relay call, anytime, simply by dialing 7-1-1.
- Captioned Telephone Service – Captioned Telephone Service is designed for individuals who have difficulty hearing on the phone and are able to speak for themselves. With a captioned telephone, users can listen to phone conversations while viewing word-for-word captions of what is said on a bright, built-in display screen. Web and mobile versions of Captioned Telephone Service are also available for PC/Mac, Smartphones and Tablets.
- Virginia Technology Assistance Program (TAP) – The Virginia Technology Assistance Program provides specialized telecommunication equipment – including captioned telephones, amplified phones, ring signalers and more – to qualified applicants. To qualify for the program, individuals must be Deaf, Hard of Hearing, DeafBlind or have difficulty speaking. Applicants must also be Virginia residents and meet income eligibility requirements that are based on household income and family size.
- TAP for Veterans – Military veterans and surviving family members living with hearing or speech loss are also eligible to apply for specialized telecommunication equipment through the Technology Assistance Program (TAP).
- iCanConnect – Administered by VDDHH in cooperation with the Department for the Blind and Vision Impaired, iCanConnect Virginia provides specialized telecommunication technology, along with installation, training and support, to Virginia residents who are DeafBlind and have low income. Available devices include screen enlargement software, screen readers, computers, signalers, Braille displays, mobile devices and more.
To learn more about any of these services, please visit varelay.org or contact Virginia Relay Customer Care at 866-894-4116 (Voice) or 866-246-9300 (TTY).BACK TO SILVER PAGES